Legal notice

Legal Notice

Last Updated: September 14, 2026

This website and online store are operated by VENTHERIS COLLECTIVE LLC.

This Legal Notice provides important information regarding the operator of this website, our products and services, intellectual property, website use, and customer contact information.

Company Information

Company Name:
VENTHERIS COLLECTIVE LLC

Business Address:
1504 DUTCHMAN CREEK DR
DESOTO, TX 75115
United States

Customer Support Email:
support@petpvoit.com

For questions regarding orders, products, shipping, returns, refunds, warranty support, or other customer service matters, please contact us by email.

Website Operator

This website, online store, and related services are operated by:

VENTHERIS COLLECTIVE LLC

References to “we,” “us,” and “our” throughout this website refer to VENTHERIS COLLECTIVE LLC, as applicable.

Products and Services

We offer automatic litter boxes and related pet products and accessories through our online store.

We make reasonable efforts to ensure that product descriptions, specifications, dimensions, photographs, prices, availability, and other information displayed on our website are accurate.

However, minor variations may occur due to manufacturing updates, product improvements, photography, lighting conditions, screen settings, packaging updates, or other reasonable factors.

We reserve the right to update product information, specifications, pricing, and availability where permitted by applicable law.

Product Use and Safety

Our automatic litter boxes contain electronic and moving components and must be used in accordance with the instructions and safety information supplied with the product.

Customers are responsible for determining whether a product is appropriate for their pet’s age, size, physical condition, behavior, and individual needs.

When introducing a cat to an automatic litter box, appropriate supervision is recommended.

Customers should not intentionally modify, bypass, disable, or interfere with product safety mechanisms.

If a product appears damaged, defective, or operates abnormally, discontinue use and contact us at:

support@petpvoit.com

Nothing in this Legal Notice is intended to exclude or restrict consumer rights or remedies that cannot legally be excluded under applicable law.

Intellectual Property

Unless otherwise stated, content available through this website, including:

  • Text
  • Product descriptions
  • Photographs
  • Product images
  • Videos
  • Graphics
  • Logos
  • Icons
  • Website layouts
  • Designs
  • Other website materials

is owned by us, licensed to us, or otherwise used with appropriate authorization and may be protected by copyright, trademark, and other intellectual property laws.

The website may be used for personal and non-commercial shopping purposes.

Unless expressly authorized by us or permitted by applicable law, website content may not be reproduced, distributed, modified, republished, sold, or commercially exploited without permission.

Accuracy of Information

We make reasonable efforts to provide accurate and current information on our website.

However, website content may occasionally contain typographical errors, technical errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, promotions, availability, shipping information, or other content.

Where permitted by applicable law, we reserve the right to correct errors and update information.

Prices and Availability

Prices and product availability may change from time to time.

The applicable price will generally be the price displayed when an order is completed, subject to the correction of genuine pricing or technical errors where permitted by law.

Certain products, colors, variations, or accessories may have limited availability.

Orders and Payments

Orders placed through our website are subject to our Terms of Service and other applicable policies.

Payments may be processed by third-party payment providers. These providers may have their own terms, conditions, and privacy practices.

If an order cannot be fulfilled due to product unavailability, payment issues, incorrect information, or another legitimate reason, we may contact the customer and provide an appropriate solution.

Shipping and Delivery

Orders are shipped in accordance with our Shipping Policy.

Delivery estimates are provided for convenience and may be affected by shipping carrier operations, weather conditions, holidays, transportation disruptions, incorrect addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to our Return & Refund Policy.

For standard customer-initiated returns, customers are responsible for one return shipping cost only.

Before returning any product, customers must contact:

support@petpvoit.com

Our customer service team will provide the appropriate return instructions and return address.

The business address listed in this Legal Notice is not automatically our return address.

Our return warehouse may differ from our principal business address. Please do not send products to the business address unless specifically instructed to do so by our customer service team.

Privacy

Information regarding how we collect, use, disclose, and protect personal information is provided in our Privacy Policy.

Privacy-related questions or requests may be submitted to:

support@petpvoit.com

External Links and Third-Party Services

Our website may contain links to or integrate services operated by third parties, including payment processors, shipping carriers, ecommerce platforms, analytics providers, and other service providers.

Third-party websites and services operate independently and may be governed by their own terms and privacy policies.

We are not responsible for the content, availability, privacy practices, or security practices of third-party services that we do not control.

Limitation of Liability

To the maximum extent permitted by applicable law, VENTHERIS COLLECTIVE LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of this website or our online services.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited.

Nothing in this Legal Notice is intended to limit statutory consumer rights.

Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, website, products, services, or applicable requirements.

The current version will be published on this page with an updated “Last Updated” date.

Contact

If you have questions regarding this website, your order, our products, shipping, returns, refunds, or after-sales support, please contact:

VENTHERIS COLLECTIVE LLC

1504 DUTCHMAN CREEK DR
DESOTO, TX 75115
United States

Email: support@petpvoit.com

For order-related inquiries, please include your order number so our customer service team can assist you more efficiently.